Subscription Terms

Aegis Bot Premium Subscription - Terms of Service

Effective Date: November 25, 2024 Last Updated: November 25, 2024

By subscribing to Aegis Bot Premium, you agree to these terms in addition to our General Terms of Service.

1

Premium Subscription Service

Service Description

Aegis Bot Premium ("Premium Service") is a monthly subscription service that provides enhanced features and increased limits for Discord server management.

Subscription Scope

  • Premium subscription applies to one Discord server (guild) only

  • Features are accessible only to the subscribed server

  • Each server requires its own separate subscription

Premium Features

Premium subscribers receive access to:

  • Unlimited ticket types and panels

  • Unlimited reaction role panels with unlimited roles per panel

  • Unlimited auto-react and auto-respond rules

  • Custom commands functionality

  • Unlimited blacklist words

  • Unlimited suggestion channels

  • Unlimited active giveaways

  • Invite tracker and audit logs

  • Priority support

  • Additional features as announced

2

Pricing and Payment

Subscription Fee

  • Monthly Subscription: $3.99 USD per month per server

  • Pricing subject to change with 30 days notice

Payment Processing

  • All payments processed securely through PayPal

  • Aegis Development does not directly handle or store payment information

  • You will be redirected to PayPal to complete your subscription

Billing Cycle

  • Subscriptions renew automatically on a monthly basis

  • Billing occurs on the same day each month as your initial subscription

  • You will be charged unless you cancel before the renewal date

Payment Methods

  • PayPal account or PayPal-accepted payment methods

  • All transactions in GBP

3

Subscription Management

Activation

  • Premium features activate immediately upon successful payment verification

  • Activation typically occurs within 1-5 minutes

  • If activation doesn't occur within 15 minutes, contact support

Cancellation Policy

  • You may cancel your subscription at any time

  • Cancellation takes effect at the end of your current billing period

  • You retain Premium access until the end of the paid period

  • No partial refunds for early cancellation

  • Cancel through the dashboard at: https://dashboard.aegisdev.one/guild/YOUR_SERVER/tier

Suspension or Termination

Aegis Development may suspend or terminate your Premium subscription if:

  • Payment fails or is disputed

  • You violate these terms or our General Terms of Service

  • Your Discord server is banned or deleted

  • Fraudulent activity is detected

4

Refund Policy

No Refunds

Due to the digital nature of our service and immediate feature activation:

  • Subscriptions are non-refundable

  • Cancellations do not result in prorated refunds

  • No refunds for partial billing periods

Exceptions

Refunds may be considered only in exceptional circumstances:

  • Service unavailability for extended periods (7+ consecutive days)

  • Billing errors or duplicate charges

  • Technical issues preventing feature access

Refund Requests

  • Must be submitted within 7 days of the charge

  • Raise a ticket in: https://discord.gg/ApwDmFGhpn

  • Include transaction ID and detailed explanation

5

Service Availability and Support

Uptime

  • We strive for 99.5% uptime but do not guarantee uninterrupted service

  • Scheduled maintenance will be announced when possible

  • Emergency maintenance may occur without notice

Support

  • Premium subscribers receive priority support

  • Support available via Discord

  • Response time: typically within 24 hours

Feature Changes

  • We reserve the right to modify, add, or remove Premium features

  • Significant changes will be announced 30 days in advance when possible

  • Subscription pricing applies to the current feature set

6

Data and Privacy

Data Collection

By subscribing, you consent to collection of:

  • Discord server ID (guild ID)

  • Subscription status and billing information

  • PayPal transaction IDs

  • Feature usage data

Data Usage

  • Data used solely for service provision and improvement

  • We do not sell your data to third parties

  • Full details in our Privacy Policy

Data Retention

  • Subscription data retained for accounting and tax purposes

  • Discord bot data retained per our standard data retention policy

  • You may request data deletion after subscription ends

7

Acceptable Use

Prohibited Activities

Premium subscribers must NOT:

  • Share subscription access with other servers

  • Abuse or exploit Premium features

  • Use the service for illegal purposes

  • Attempt to circumvent payment systems

  • Resell or redistribute Premium features

  • Use automated systems to abuse features

Discord Terms Compliance

Commercial Use

  • Premium subscription intended for legitimate Discord server management

  • Commercial hosting or resale of Aegis Bot services is prohibited

  • See Section 12 of our General Terms of Service

8

Intellectual Property

License Grant

  • Premium subscription grants you a limited, non-exclusive, non-transferable license

  • License to use Premium features for your subscribed Discord server only

  • License terminates upon subscription cancellation or termination

Restrictions

  • You may not reverse engineer, decompile, or modify the bot

  • You may not remove branding, credits, or copyright notices

  • You may not create derivative works

Aegis Development Rights

  • All rights, title, and interest in Aegis Bot remain with Aegis Development

  • "Aegis Bot" and related trademarks are property of Aegis Development

9

Limitation of Liability

Service "As Is"

  • Premium Service provided "AS IS" and "AS AVAILABLE"

  • No warranties, express or implied

  • We do not guarantee specific results or uptime

Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Aegis Development's liability limited to subscription fees paid in the last 3 months

  • Not liable for indirect, incidental, special, or consequential damages

  • Not liable for loss of data, profits, or business opportunities

User Responsibility

You are responsible for:

  • Your Discord server configuration

  • Actions of your server members

  • Backup of your server data and settings

  • Compliance with Discord and applicable laws

10

Chargebacks and Disputes

Chargeback Policy

  • Chargebacks will result in immediate subscription termination

  • Account may be permanently banned

  • We reserve the right to pursue payment collection

Dispute Resolution

  • Contact us first: https://discord.gg/ApwDmFGhpn

  • We will work to resolve disputes within 14 days

  • Chargebacks should be a last resort

11

Modifications to Terms

Right to Modify

  • We may modify these terms at any time

  • Material changes announced 30 days in advance

  • Continued use after changes constitutes acceptance

Notification

  • Changes posted to: https://docs.aegisdev.one/legal/terms-and-conditions

  • Important changes may be emailed or announced on Discord

Rejection of Changes

  • If you reject changes, you may cancel your subscription

  • No refunds for rejection-based cancellations

12

Governing Law and Jurisdiction

Applicable Law

  • These terms governed by the laws of United Kingdom

  • Excluding conflict of law provisions

Dispute Resolution

  • Any disputes resolved through binding arbitration

  • Class action waiver applies

13

Contact Information

For questions about Premium subscriptions: Discord: https://discord.gg/ApwDmFGhpn Documentation: https://docs.aegisdev.one

14

Severability

If any provision is found unenforceable, remaining provisions remain in effect.

15

Entire Agreement

These terms, together with our General Terms of Service and Privacy Policy, constitute the entire agreement regarding Premium subscriptions.

By clicking "Subscribe with PayPal" you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

For full terms, visit: https://docs.aegisdev.one/legal/terms-and-conditions

Last updated 28 days ago

Last updated